Home Box Promise Plus is our assurance to our customers. It allows you to shop at Home Box with complete confidence.
With every piece of furniture that you buy, you get a quality product and much more.
Home Box Promise Plus offers you:
2-year Limited Warranty: We will repair or replace any furniture product with a manufacturing defect, during the warranty period. (T&C apply).
Price Guarantee: We guarantee our Everyday Competition prices on the same product at a local retail competitor within 2 days of purchase. Simply provide proof in the form of an advertisement in a national newspaper. A maximum amount of BHD 100 will be refunded as a Gift Voucher. Please note, this is only available for furniture.
48-hour Delivery: Enjoy this benefit on purchases of BHD 350 or more (during non-event periods) and BHD 450 (during event periods). After making your purchase, just call us at 8000-8077 to schedule your delivery.
30-day Return: We offer a 15-day return on unopened and unused products. (T&C apply).
14-day Mattress Trial: We allow you to try out the iPocket, iGEL or iPillow mattress at home for 14 days. You can return the product within that duration if you're unhappy with it. (T&C apply).
Shukran Rewards: Earn and spend Shukrans when you shop in our stores or online. Gold members enjoy special benefits. These are as per Shukran policies.
Term and Conditions apply on all the above promises. Please read the website for complete Terms and Conditions.